22 August 2020
Work on and support key employee life cycle processes such as new starters, data management, absence management, transfers and leavers.
Input, update and maintain all HR related data in a timely manner. Maintain the accuracy of information and key changes as and when necessary and by deadlines as required
Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.
Meet setup SLAs and KPIs
Carry out audits and checks on data changes to ensure accurate and timely payment of the employee population. Maintain, manage and regularly audit all electronic personnel files.
Participation in the continuous improvement of HR processes.
Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging.
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